Fixing 530 Home directory not accessible

by Ed Fisher on 2010-01-05

in Infrastructure

Windows Running an FTP site using IIS and you have users who encounter 530 errors trying to login? You’ve checked the file systems and permissions and everything looks fine? Event Logs show EventID 13 from source MSFTPSVC with a description “…failed to log on, could not access the home directory /.” and the FTP logs show lots of “530 5 FTP – -“ lines? And still, you don’t know what the cause is, or how to resolve it?

Try an IISRESET…that should fix what ails you. IIS has simply lost its mapping to the FTP root, and therefore cannot connect users to their home directories. Hope this helps.

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