howto://delete BlackBerry Messenger from BlackBerry OS 5.0

by Gabriel Novo on 2010-04-21

in Infrastructure

blackberry_logo I know the title is a mouthful, but the monumental pain in the ass that is Blackberry Messenger makes it worthy of its own post.  To give you the background on this particular issue, I recently upgraded my Blackberry Tour to the latest OS 5.0 (from 4.7).  The upgrade went smoothly over the wireless network and other than taking a bit of time had no drawbacks.  With what I can see from my limited testing, the performance is snappier, the look of the OS is a little slicker and having Skype integrated into the Blackberry is a huge bonus.

You would think that with all the things RIM got right they were really taking a considered approach to their upgrades.  Then they try to jam something down your throat in a textbook case of "we don’t care what you want, you’ll use this".  The "SONY" approach (as I like to call it) doesn’t work with the modern consumer—unless you’re Apple—because we want the flexibility to use our equipment in any way we see fit, not as dictated to us by a large corporation.  This is where RIM stepped in the poop hard.  Let me explain.

BlackBerry Messenger

BB Messenger RIM’s take on instant messaging is their well known product BlackBerry Messenger.  Some people love it, some people hate it and others couldn’t be bothered (I fall into the 3rd camp). Like with any application, if you don’t want it, don’t use it.  You can simply uninstall the offending app and be on your way. This has been the standard course of action for quite some time.  Then the upgrade to OS 5.0 rolled around.

Now RIM has FORCED you to use the BlackBerry Messenger.  It automatically runs in the background (even if you "did not accept" the EULA), refuses to shut down at all AND—to add insult to injury—can no longer be deleted from the BlackBerry using the native Applications interface.  So not only is it constantly running, but there’s no way to kill it through the new OS.  Bravo RIM, good job!  That’s exactly what every customer wants, an application consuming resources regardless if you use it.

Thank god for Google because I would have chucked this damn BlackBerry out the window if it hadn’t shown me how to remove the disease.  Since what I found were forum posts and other odd bits, I’ll compile the steps here for your viewing pleasure.

How To Rip It Out

BBAppWorld_black_logo First you install BlackBerry App World.  Yes, I know this is counterintuitive to everything you know about removing an application.  The last time I had to install an app to remove an app is when it was spyware.  Hmmm… makes you wonder.  If you already have BlackBerry App World installed then you’re ahead of the game.

Next, open BlackBerry App World.  Scroll over to the magnifying glass icon and select it.  This takes you to the search box.  In another burst of genius by RIM, if you were to type in Blackberry Messenger it would NOT bring up that app.  Instead you have to type in Messenger to get it listed.

Once you see it, scroll down to the app and click it.  This should take you to another screen where you can install the app.  Select YES when the OS asks you if you want to replace the current version.  Go through the normal install process which will involve a reboot of the entire phone.

When your phone comes back up go to the Applications menu (Options—>Applications).  Select the Add-On portion from the drop down and you’ll now see the Messenger app.  Highlight Messenger, click, and then select DELETE.  You’ll go through the normal deletion process (which involves another reboot) and you’re done.  Not the most elegant of solutions, but the only one currently available.

For People Who Like Numbered Lists

Here are the same instructions for the anal retentive:

  1. Install BlackBerry App World (if you don’t have it already)
  2. Open BlackBerry App World
  3. Select and click the magnifying glass icon
  4. Type in MESSENGER
  5. Select and click BlackBerry Messenger
  6. Click INSTALL
  7. Select YES  to replacing the current version
  8. Reboot the phone when prompted
  9. Go to the Applications menu (Options—>Applications)
  10. Select Add-On from the drop down list
  11. Select and click BlackBerry Messenger
  12. Click DELETE
  13. Reboot the phone when prompted

Since this post is all about doing things how we want to, I thought the following video would be wonderfully appropriate.

Direct link for RSS and email subscribers http://www.youtube.com/watch?v=t6Lp4w8wyy0

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How have you tweaked technology in YOUR WAY?  Are company’s forced options pissing you off as much as they do me?  Vent a little in the comments.

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{ 121 comments… read them below or add one }

cristi p 2011-05-17 at 08:47

Good job, the appworld trick works for my BB Curve 8520
Thanx a lot!

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L v 2011-05-17 at 17:49

thanks a lot man!!

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Dave Gehrich 2011-05-18 at 20:23

And from the heavens came down goodness!!!! Thank you so much for emancipating my phone from messenger! What other things you must know to share with the world.

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Marc McC 2011-05-19 at 19:14

THANK YOU!!! This has bugged me ever since I got my Storm 2. I’m trying your solution now and will report back if anything goes wrong.

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Alex 2011-05-20 at 07:56

Great stuff!

Didn’t think it would work but it has. Thanks a lot.

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Barbara 2011-05-22 at 04:14

All weekend I’ve searched for a solution to the problem of the ‘leaking battery’and now you’ve saved me – how cool are you!! I’ve had to shell out for a new battery thinking that was the problem; nope, it wasn’t that. Then I get an alert that my data plan was blowing out – more money down the drain and nothing to show for it. I finally found your solution, deleted the damned messenger app and so far so good. Give that person a medal!!

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Ed Fisher 2011-05-22 at 11:50

Medal? We prefer great comments, RTs and twitter follows, etc :-) . Glad you found this helpful!

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Deb 2011-06-03 at 02:37

Thankyou, been searching to a solution for this and here it is! wish i’d foudn ti before being charged roaming costs on holiday!

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Bryan H 2011-06-10 at 04:07

Thank You. I have been trying to remove this pain for sometime

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Cesar 2011-06-11 at 10:43

I didn’t work on my phone but I found a way, without having to install the Blackberry app world. You must go to options>applications>in the right upper side there’s a drop down>choose add-on, then a list will automatically populate>the Blackberry messenger will populate there>click on it and press delete>your phone will reboot.
I hope it works for those who couldn’t do it your way.

Thanks,

Cesar

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Ed Fisher 2011-06-11 at 11:00

Thanks Cesar. Can you reply with the model of phone and os version?

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Cesar 2011-06-12 at 17:40

Sure! I did it on my Blackberry 8520 Curve. OS v5.0.0.592.

Regards,

Cesar.

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frog 2011-08-03 at 12:21

Thanks Cesar, Worked a treat on my Bold 9700.

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Matthew 2012-01-05 at 10:24

Following this pathway worked for me, slightly varied, but the same sort of way Cesar has worked, and that’s on my Blackberry Curve 9300.

Thanks for this, been bugging me for a long while.

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Justin Goldberg 2012-02-12 at 12:05

There’s another foolproof way to remove it. Backup your 3rd party apps with MCP or BBSAK. Backup your complete settings and contacts with Desktop Manager.

Then reinstall your OS, leaving out BB Messenger (berryshout.com is a good place to find the newest one) under the OS install options.

Then restore your settings with Desktop Manager, and finally force reinstall your apps with BBSAK or MCP.

Also your OS will run a lot faster after doing this.

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Ed Fisher 2012-02-12 at 13:46

Thanks for the tip Justin!

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N 2012-03-22 at 18:05

Thank you! This worked for my BB 9300 Curve – much appreciated!

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Ed Fisher 2012-03-22 at 20:18

Cool, thanks for letting us know!

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Anonymous 2011-06-20 at 15:36

Thankyou! That was annoying me so much

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Har 2011-06-21 at 09:32

Thank you! I have a Curve 8530 OS 5 and I tried to uninstall the app before but wasn’t sure how to do it because it didn’t show up in the uninstall list of Add-ons until I upgraded the app. It showed the Messenger app in the Core list but if you clicked on that it would only show the individual modules. I never thought of upgrading the stupid thing because I never used it, but after I upgraded I went to Add-ons and there it was so I was able to delete it. Thank you again for the info.

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Ed Fisher 2011-06-22 at 19:07

Glad it helped!
Ed

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Chas 2011-07-01 at 19:29

Thanks for the info on how to get rid of BBM! Much appreciated!

Chas

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Ed Fisher 2011-07-02 at 08:38

Hi Chas,
You;re welcome. Glad we could help.
Ed

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Sean 2011-07-04 at 17:40

THANK YOU!! THANK YOU!! THANK YOU!!! I’ve often dreamt of a way to rid my Bold of that infernal Messenger…now you’ve shown me the way!!! You’re awesome!!!!

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Ed Fisher 2011-07-04 at 20:16

You’re welcome.

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Jill 2011-07-06 at 14:45

THANK YOU SO MUCH! This would run and drain my battery and was DRIVING ME CRAZY! YOU ARE DA BOMB!

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Ed Fisher 2011-07-06 at 20:17

You’re welcome!

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@MrB0AT 2011-07-12 at 09:45

Thanks! This info just made my life better. I’ve used yahoo Messenger, MSN messenger and AIM, so BBM seems like a less useful IM service since it’s only for Blackberries. So why are people acting like BBM is something new. If you’re 13 years old and never used the internet, then maybe.
And i’ll be trading my blackberry in for an android phone later this year.
After 1 year of using a blackberry, I’m not impressed. Slow, glitchy and the fact that it takes 5 minutes to power on, I see that as a HUGE security risk.

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Vir 2011-07-12 at 11:15

Just tried it on my curve and it worked!!! Thanks a lot!!!! got rid of one of th emost annoying feature of the blackberry…it feels great to be in freedom….

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Kunta Fly Shit 2011-07-12 at 12:52
Actual Sarah Kennedy 2011-07-25 at 20:17

Ha! Uber kudos to @retrohack, BlackBerry Messenger is gone from my phone, forever! http://t.co/XcDIlwA #victoryismine #tearsofjoy

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jo 2011-08-05 at 19:19

thankyou so much for this, i was close to throwing the bb under the nearest bus, thankyou again :D

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Ed Fisher 2011-08-05 at 21:17

You still could you know…Windows Phone is like a split keyboard…you won’t like it at first, but use it three days straight and you’ll never want to go back.

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dee 2011-08-10 at 23:29

I was so excited that i could finally remove that waste on my phone, but its not working with me. after i go to the app word and click on the blackberry messenger to click install. “install” or download isnt there. iuess its probably bceause i have it
is there another way to remove it.
I went to setting>advanced options>applications>blackberrymessnger and then delete
does that work permenantly?

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Ed Fisher 2011-08-11 at 13:02

Sorry Dee, I don’t have a BB anymore so cannot comment.
Anyone else reading this who can chime in, please do so. Help her Internets…you’re her only hope.

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David 2011-08-18 at 15:50

Dee, my guess (and it’s only a guess) would be that your BB has already got the most recent version of the hated BBM installed, and therefore it isn’t letting you upgrade (because there’s nothing to upgrade to). Wait a while for an update (there’s bound to be one sooner or later), and then try again.

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David 2011-08-18 at 15:55

Ed, you da man!
Thank you so much.
Research in Motion, if you are reading this blog, listen to your users and realise that not all of us want to have your bloatware forced down our throats. MY BB IS FOR EMAIL AND PHONING PEOPLE – I AM NOT INTERESTED IN YOUR DAMN INSTANT MESSAGING that you seem to be so bloody proud of. I don’t give a damn about BBM and I don’t want it. LISTEN, FOR GOD’S SAKE!!

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David 2011-08-18 at 16:11

Follow-up: interesting that after following the attached instructions, BBM can only be deleted from the add-on list on the device, and not through BB desktop manager.

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diana 2011-09-14 at 12:22

it worked perfectly on my blackberry tour the FIRST TIME. stayed gone for 5 days and then magically reappeared. now there is no delete option ANYWHERE on my phone. i’ve spent hours up on hours looking.
will be ridding myself of blackberry permanently when i buy a new phone.

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Gabriel Novo 2011-09-29 at 14:37

@Lizard971 one of the most popular articles (hits & comments) I've written on @retrohack is about how to delete BBM http://t.co/EA2sGtPW

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Ed Fisher 2011-09-29 at 18:16

It's 1400, is your Blackberry battery dead yet? Get rid of #bbm http://t.co/aFn97f1L

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mark hannah 2011-10-29 at 18:55

what a sneaky bit of info , thanks very much , sorted me out big style !!!!

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The Idiot 2011-11-16 at 10:43

@kat_warnerr http://t.co/AmHDlPw2 this should help.

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van Coke 2011-11-17 at 19:13

@joan3ki http://t.co/XQPaYMD0 – kyk mar of dit werk..

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WestSidePilot 2011-11-23 at 10:43

Bless you my son!!!…this from an atheist :)

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Ed Fisher 2011-11-23 at 10:51

HA! Glad it helped you out.
Ed

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Luke 2011-11-24 at 05:56

Awesome! Maybe this will help with my sudden battery drain. It got rid of an unwanted app at the very least. Thanks!

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Janell 2011-12-15 at 13:36

Seriously you are the best!!!!

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JORDAN 2011-12-21 at 09:15

its not working :( my bbm is listed in core..when i want to upgrde the bbm to a newer version it couldnt and it shows ” 907 invalid cod ” please help me :( my os is 5.0.0.681 and my bbm version is 5.0.0

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Ed Fisher 2011-12-21 at 09:35

Sorry Jordan, I am free of my addiction to crackberry and have no device I can try to work around with. Make sure you parse the comments as there were a lot of alternatives suggested, or hope that someone else sees your comment and has some advice.

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JORDAN 2011-12-21 at 09:36

ow ok :( hope so :(

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Cesar 2012-01-07 at 10:43

Worked like a charm in my BB 9700 OS 5.
Finally got rid off it!
Thanks very much.
Cesar

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Jarr Nadjmuddean 2012-01-13 at 03:00

@PutriNajuwa http://t.co/HQFXbDJr – hope this can help :)

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Sanjay 2012-02-03 at 05:01

Thank you very much. it worked very well on my Bold 9000. I was annoyed with BBM as i have none of my friend use it. Now i got rid off it.
Thans a lot again.
Sanjay Ranga India.

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Ed Fisher 2012-02-03 at 08:57

Glad it helped you out Sanjay. Cheers

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Anonymous 2012-02-10 at 14:43

it worked like a charm in my 8520 curve, glad i got rid of that bbm dead weight

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hind 2012-02-14 at 13:39

Thank you ! i have been trying to delete BBM from my BB for sometime. My BB is Bold 9900. I didn’t have to reboot the system though. Now i am a free woman !

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Ed Fisher 2012-02-14 at 13:54

Excellent!

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jessica 2012-04-03 at 13:31

this was brilliant!! thank you sir!!

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Ed Fisher 2012-04-06 at 12:35

You’re welcome Jess!

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Anonymous 2012-04-16 at 11:39

Thank u so much!!!!!!

Reply

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